Human Resource Management at ABC Lanka (Pvt) Ltd is a significant field of organizational management that aims at the efficient and effective utilization of human resources to achieve goals of an organization. ABC Lanka has many purposes that are generally known as goals and objectives. They are namely, increasing market share, increasing profitability, customer satisfaction etc.
Human Resource Management focuses on attracting a qualified pool of applicants to the available job vacancies and then selecting the cream of the cream as appointees. And further it looks at the training and development of the employee to help them to be successful in their career. And also it administrates the incentive schemes, welfare programs, grievances handling etc. to motivate the employee to work for the organization.(Armstrong, 2005)
Human Resource Planning function focuses on determining future employee needs and deciding strategies to achieve those needs. Therefore, as a result of future planning, the organization would never run out of labor and unnecessary costs would be avoided. It also helps to control the cost of Human Resources and make it in line with the production level. Therefore, profits would be consistent without unnecessary fluctuations
Recruitment is the process of finding and attracting suitably qualified people to apply for job vacancies in the organization. (French & Bell 2005) On the other word, recruitment is a set of activities an organization uses to attract job candidates who have the needed abilities and attitudes. The process of recruitment consists in several steps. The first step is identified job vacancies and then ascertains job requirements. After that considers the factors that are affecting to recruitment, then prepare job application and select suitable recruitment method or methods. Finally implement requirement plan and evaluate the above recruitment process.
Selection is the process of making the best choice of the most suitable applicant from a pool of applicants to fill a job vacancy. This process encounters with many methods to assess the suitability of applicants to make the most accurate selection decision. Alternatively, it is a process of rejection. (Armstrong, 2005) The objective of the selection process is to get the right person to the right job while maintaining cost effectiveness and good corporate image. Generally, the selection methods include application evaluation, background investigation, interviews, tests etc. A properly organized process of selection is important for gaining expertise knowledge, avoiding future grievances, avoiding cultural conflicts and to avoid unnecessary labor costs.
The pay management function of Human Resource Management results in a contented /satisfied workforce and they will in turn satisfy the customers of the organization with their deeds and thoughts. This is obvious because a contented employee would work efficiently and with a pleasant mind which would please the customers. Thus this result in increased customer satisfaction and the increased customer base would result in gaining more market share and profitability.
Human Resource Management generates the best quality workforce out of all the candidates. Therefore, this ensures better quality service rendered to the organization with the required level of proficiency and skills. This will result in increased efficiency and effectiveness and thus positively impact upon the bottom line.
. Training and Development of employees result in adding more knowledge, skills and abilities and help them to climb up the career ladder. So this will result in increased performance and affect the operational performance of the organization and improved services to customers. (Armstrong, 2005)
Health and safety function is also a sub function of Human Resource Management and this will result in enhancing employees’ knowledge on occupational health, possible internal accidents, environmental causes, regulatory requirements etc. and put more concern on the employees at work. This would result in reducing the cost of occurring accidents and effect on the employee performance and thus help to achieve its bottom line profits.
With maintaining a well-qualified pool of employees, the organization can be a role model to other organizations and use its human capital stock to enhance its goodwill and reputation with highlighting the quality service and good employee practices. (French & Bell 2005)